IPDR Customers

IPDR Customers Management The IPDR Customers list provides a comprehensive repository of customer details. This feature allows authorized users to:

Add: Create new customer entries with detailed information Edit: Update existing customer records as needed Delete: Remove customer entries from the list

This functionality enables efficient management and maintenance of IPDR customer data.

navigation

👉 Go to Context:default → Admin Tasks → IPDR Customers

Figure: Showing IPDR Customers List

Adding Details of a New Customer

To add a new customer, click the Add button and complete the required fields:

Field	Descriptions
Name	Enter the customer's full name
Address	Enter the customer's physical address
Email	Enter the customer's primary email address
Phone Number	Enter the customer's primary phone number
Alternative Phone number	Enter the customer's alternative phone number
User ID	Enter the Unique Identifier of the customer. (Example: NB4002)

And click Create.

Importing Details of a New Customer

To import IP to customer mappings for IPDR, follow these steps:

• Click the Import button located in the top right corner.
• Browse and select the CSV file containing the IP to customer mappings, with one mapping per line.
• Click Upload CSV File to initiate the upload process.

CSV File Format

The CSV file should have a specific format, with each line containing nine columns. Each column represents a detail of the customer or subnet. The following default date settings apply when importing IP to customer mappings:

• Valid From: If no date is specified for "Valid From," the system defaults to January 1, 1970 (Epoch timestamp: 0).
• Valid To: If no date is specified for "Valid To," the system assumes the validity period is perpetual, with no end date.

These default settings can be adjusted or overridden during the import process or after importing the data. Sample:

Figure: CSV Format showing nine columns

The default mapping of all the columns to customer and subnet details can be modified in the UI after importing the CSV file.

Figure: CSV Format

Delete All

To delete all the details of the customers, click on the Delete All button on the top right corner. You cannot recover the details of the customers once deleted.

Action Button

Click on the action button against each customer to edit, delete, or add/edit subnets

Add/Edit Subnets

To manage subnets and terminal IDs, click on the Add/Edit Subnets option from the action button dropdown. This will prompt you to enter the following details:

Field	Description
IP Subnet	Enter the IP subnet address in CIDR notation
Valid From	Select the date from which the subnet will be valid from.
Terminal ID	Enter the unique identifier for the terminal device associated with the subnet.

Figure: Showing IPDR Customers terminal IDs with subnets

Below that are the list of assigned subnets to customer containing details such as

Column	Descriptions
IP Subnet	Displays the IP subnet in CIDR notation.
Valid from	Shows the data from which the subnet invalid.
Valid to	Displays the date until which the subnet is valid. By default it is set to "not set" indicating perpetual validity.
Terminal ID	Lists the unique identifier for the terminal device associated with the assigned subnet

Click on the action button against a subnet for two options say

1. Set Expiry
2. Delete

Click on Set Expiry to set "Valid to" date for the selected subnet. Click Delete to delete that particular subnet.